top of page

Privacy Policy

PRIVACY POLICY 

Last Updated: [2025/11/05] 

1. Introduction and Contact Information:

 [The Gilded Quill] ("we," "us," or "our") operates [thegildedquill.ca] (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy. 

Contact Information: 

2. Information We Collect and How It Is Collected 

We collect several different types of information to provide and improve our Service. 

  • Personal Data: While using our Service, you voluntarily provide us with information via sign-up forms and contact forms. This data may include, but is not limited to: 

    • Name 

    • Email Address 

    • Payment Information (e.g., billing address, credit card details processed via a secure third-party payment gateway) 

    • Location Data (collected occasionally via form submissions or as necessary for service delivery, but only with your consent) 

    • Intellectual Property (IP) and Service Data: We collect and store content, documents, and materials that you submit to the Service. This includes **Intellectual Property (IP) that you entrust to us for the purpose of completing the agreed-upon work. 

    • Usage Data: We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data. 

3. Purpose for Collecting and Using Data 

[The Gilded Quill] uses the collected Personal Data and IP for the following primary purposes: 

  • Service Delivery and Customization: To tailor our services to your individual needs and to complete the work as per our agreement. 

  • Communication: To contact you regarding your service request, updates, and customer support. 

  • Transaction Processing: To process payments for services rendered. 

  • Account Management: To manage your account and provide access to secure client areas. 

  • Improvement: To monitor the usage of the Service and analyze trends to improve our offerings. 

  • Legal Compliance: To comply with legal obligations and enforce our terms and agreements. 

4. Disclosure and Sharing of Data (Third Parties): We treat your Personal Data and IP with the utmost confidentiality. We only disclose your data under the following absolutely necessary circumstances: 

  • Payment Processing: We must share necessary payment details with a secure third-party payment processor (e.g., Stripe, PayPal) to complete transactions. These processors are contractually obligated to protect your information. 

  • Necessary Referrals: In cases where we determine that a more appropriate venue or service provider could better meet your needs, we may share your contact details and service needs with that party only after obtaining your explicit permission to do so. 

  • Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 

5. Retention of Data 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to fulfill the services requested. We will also retain Usage Data and Intellectual Property to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws) and to enforce our agreements. 

6. Security of Data 

The security of your data and your Intellectual Property is of critical importance to us. We use commercially acceptable means, including encryption and secure servers, to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use best practices, we cannot guarantee its absolute security. 

7. Geographical Scope and Governing Law 

Our Service is primarily directed to users in British Columbia, Canada, and throughout North America. By submitting your Personal Data, you acknowledge that your data may be stored and processed in Canada or other jurisdictions where our service providers are located. 

Governing Law: This Privacy Policy shall be governed by the laws of British Columbia, Canada. 

8. Your Data Protection Rights 

As a client, you have the right to access the personal information we hold about you and request corrections to any inaccuracies. If you have concerns about the collection or use of your information, please contact us using the details provided in Section 1.

bottom of page